Privacy policy.

Who we are

Syntrixx is the controller of the personal information collected through this website. Contact us at aaron@syntrixx.com.

What we collect

When you fill in a form or chat on this site, we collect what you give us: your name, email address, business name, website, the service you're interested in, your budget range and your message.

If you use the chat assistant, your messages are sent to Anthropic, the company that provides the AI that answers them. Please don't share sensitive information in the chat.

Why we use it

Only to reply to your enquiry and, if you go ahead, to deliver the work. Our lawful basis is your request to us (steps before entering a contract) and our legitimate interest in responding to business enquiries. We don't sell your information or use it for unrelated marketing.

How long we keep it

Enquiries that don't become clients are deleted after 12 months.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it. Email us and we'll respond within one month. If you're unhappy, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

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